How long does it take to fix my phone?
Shatter buggy works hard to have one of the fastest turn around times in the industry. When you schedule local service, you can expect that after we arrive the repair will usually take 20 minutes or less
What if you cannot fix my phone?
We make this very simple, if we cannot fix it, you do not pay for the repair! It is rare that we are unable to repair a broken phone.
We at Shatter Buggy take our work very seriously and stand behind it and our parts. All of our repairs come with a standard six month warranty. Should you have a problem within 90 days that is a result of the repair we performed, we will fix it. This, of course, does not cover subsequent accidental damage. For warranty issues, please call 877-829-1941.
Should I backup my iPhone or iPad before the repair?
A "back up" of your iPhone or iPad should always be performed prior to a repair to ensure you do not lose data. In most cases we do not need to restore your phone for a repair, however, there are times when it is necessary.
Shatter Buggy wants your repair experience to be as painless and convenient as possible. Shatter Buggy utilizes the Phone Swipe credit care swiper and accepts ALL major credit cards. Of course cash is always welcome too!
At Shatter Buggy we do not request payment until the repair is performed. We can certainly accept pre-payment to accomodate your needs. Please call 877-829-1942 for details.