Shatter Buggy provided excellent service. I drove around to two places that day that were at the wrong address or wrong hours posted outside their offices. I found this company online and within an hour they were at my house ready to change the phone. Product is great, no complaints or concerns, highly recommend. Save the trip to the other places and go with Shatter Buggy.
After cracking my screen during a snowboarding accident. I booked an appointment with Shatter Buggy. The appointment scheduling was a breeze and they came to me at my office. Kyle was a class act and had my screen repaired in no time (under 30mins)! These guys also stand behind their work. I later had a problem that I thought might have been related to the screen cracking (hardware issue). Kyle came out the day I called and checked over everything free of charge! Ultimately he said that Apple may need to replace the phone but if not he'd order the necessary components to get me squared away. I attempted to tip him for his time and service and he declined. These guys are honest and set the standard for iPhone repair and customer satisfaction! There are other business out there that may be "cheaper" but remember you get what you pay for and boy am I glad I used Shatter Buggy!
While in Denver on vacation I dropped my ipad . The screen cracked. I had seen one of their smart cars on the road earlier that day. While having lunch in Highland Ranch I called them and they met up with me an hour later. Because I had no place for them to work they took my iPad back to their location , fixed it and delivered it back to me in Den, Very friendly and convenient. Thanks for the great service!
This is not my first rodeo with shattered iphone screens, and every time it's a huge pain, I wind up sitting in a waiting room at a shady cell phone place (not gonna name names), it takes twice as long as expected, and still costs an arm and a leg. Not the case here! I broke my screen last night and waited until 10 this morning when the place I've previously used opens. I called them at 10 and found out, unsurprisingly, that they're going out of business. A quick Google / Yelp consultation for alternatives and I found Shatter Buggy. in less than 3 minutes I had a quote and an appointment scheduled (all online!) for the most convenient time for me that same day, which happened to be about 90 minutes from when I scheduled it. Matt showed up exactly on time and fixed it right up. Even showed me some of the nuts and bolts of the phone, which was cool. Very personable guy and excellent service, plus a 6 month warranty. What's not to love! I hope not to break any screens in the future, but if I do (and let's be real, it's probably going to happen) I won't hesitate to use Shatter Buggy again. No qualms about recommending this to others. Aside from the hefty price tag (which you can't escape no matter where you go) I wouldn't change a thing about this experience. Thank you! **Special bonus, he sells cases too, so I got a new one of those at a reasonable price to help prevent future incidents. Sweet!**
Great website and easy to make an appointment. First available appt was within the hour - Matt showed up on time and fixed my shattered iPhone at the living room coffee table. Super convenient, quick, and my phone is good as new. Matt is a true professional!
Fast, friendly, on-time. Would definitely use them again.
I dropped my iPhone this morning in downtown Denver and looked online for a company that would be able to fix my phone. My initial thought was to go to the mall and get it fixed however since I am visiting and don't have a car I found Shatter Buggy who would be able to come to me. I called them, and they were very accommodating and booked an appointment for me within a couple hours. Roman was initially supposed to come help me with my phone but was running late, instead of making me wait for him to be available Kyle called and was there 30min after my appointment time. I was completely okay with that since it is a lot more convenient for me to have them come to me then to have to wait at the mall. Kyle was very professional, knew exactly what he was doing, didn't waste any time. He was in and out under a half of an hour. I was very satisfied. I would recommend this company to my friends.
Kyle and his team were professional, courteous, efficient and honest. They provided exceptional customer service and my phone looks brand new! Highly recommend Shatter Buggy for your Iphone/Ipad repairs.
Ben is awesome!! He has had to make a trip to our house more than once. Always on time, convenient, fast, and extremely professional. I highly recommend this company... I have referred them to several friends and no complaints. You will not be disappointed.
Used them twice, great work, fast and efficient! Would definitely recommend .
I was in Denver on business & dropped my iPad. Called Verizon & AT&T to ask if they knew of a repair place in the local mall. Both were no help. So then I searched online & found Shatter Buggy. 10:15 in the morning, only $9.99 more to come to my office & repair at the exact same price as other companies...except I'd have to drive around a strange town to find them. The site said I could book online so I did, at 11 a.m....less than 45 minutes later Kyle showed up in my office. Very professional, he got to work. In less than 1 hour I had my perfectly restored iPad ready to use again. This company is TOPS in my book. Thank you Kyle.[the repair guy, co-founder who did my repair!]
After another mobile company failed to show up and was hard to get in contact with. I booked an appointment online for a shattered ipad screen. Within five minutes I got a call and they came and picked up the ipad 20 minutes later, and returned it to me about 3 hours later. ipad looked perfect and I ended up saving 20 bucks.
This experience was Fantastic. They came to our school and in 45 minutes our repair on an IPAD was complete. Very professional, on time and price was reasonable. I would recommend this company to anyone. Excellent!!
I made the appt with a quick click on line; Matt showed up exactly on time to my office and soon after I had a brand new iPhone 5 screen. On time, courteous, convenient. What more could you ask for?
Very impressed with the efficeincy and professionalism of the technician. I called at 1:20 and they were at my office by 1:30! My IPhone is as good as new and they fixed it on the spot. It is great that they are so accommodating and I have already referred them to my friends. I hope that I dont have to use them again, but if I do I will call them immediately.
Outstanding service, Matt came an picked up my iPad within and hour of breaking the screen. Delivered it to me the next day (Saturday) like new. Very impressed with the service Matt and Shatter Buggy provided. Cost was much more reasonable than replacing the iPad.
Matt has taken care of our broken iPad screen twice now - both times he's been prompt, very friendly and helpful. Very quick and quality service. We would definitely recommend!
I can not say enough great things about this company. I used them first 6 months ago...they came to an all day soccer tournament I was at (I shattered my iPhone screen in the tourney parking lot). They arrived within 1 hour of me calling them and replaced it in less than 30 minutes on site. 6 months later, I was having issues with the phone and worried about how great their customer support would be for a service call. It turns out my warranty had expired just before this point, but they still came out (within 45 minutes of my call) and fixed it at no charge. They are amazing are definitely a go to recommendation for anyone who asks!!
I am not connected to them and was a paying customer. They were great! They deserve a 5 star and I'm not one to rate people that high very often. They came in, were very respectful, very friendly and very professional. He proceeded to work on my cracked screen, replaced it and w/in an hour, maybe 90 minutes, it was done. Cleaned up so that it didn't look like he had been there and my iPad is working like a charm! Thank you Shatter Buggy.
I am super pleased!. Shatter Buggy responded quickly, picked my iPad up where I work, and delivered it back to me as good as new 6 hours later! Thanks Shatter Buggy!
I recently used Shatter Buggie after my Iphone 5 took an unfortunate fall. I am very busy and have little time to wait 3 hours in a mall while a repair is being made. With this being said, I searched online for a more efficient company. Shatter Buggie came to my office, I handed the technician (Justin) my phone, went back to my meeting, was emailed when it was done, came down to pick it up...and poof....magic. I will take convenience/expertise and pay a little more any day of the week! I seriously was very impressed by the professionalism, efficiency and TLC he gave to my phone. I was also impressed to find out there is a 6 month warranty on all of their services! Thanks so much!
Service was great. I tried repairing the glass on my iPad and ended up breaking the wifi cable. Called em up, gave me a good quote and we set it up. Pick up and delivery service was great. They were very accommodating and didn't mind that I already had my own parts. The fixed quickly and snapped it back together quickly.This is one of those companies that I hope I don't have to use again BUT if I do, these are the go to guys. I definitely will recommend to anyone.
What a great service!!! We are so very happy with Shatter Buggy. Our new IPad screen looks great and works just like normal. Will pass the word onto friends and family. Very happy.
Great work, great service! I made an appointment online and a friendly technician showed up at my door at the appointment time and replaced the front of my iphone 5 as needed. He spent the time to do some tests first to make sure the front needed replaced. Overall I was very impressed and really liked the fact that I wasn't without my phone for more than half an hour! Thank you!
This could not have been easier! I had to get the glass on an iPad3 fixed and was a little apprehensive with some of the places I'd found online. A friend had used these guys and gave a good recommendation. I made the appointment online and within minutes had an email confirmation. The appointment was for 10:15 and Justin was here at 10:13 for the pick up! Two hours later I was called to say that my iPad was fixed. Justin brought it back right on time and like new! I would definitely recommend this business. Thank you so much!
These guys did a great job...!!! Showed up right on time... Kept us informed by phone and e-mail every step of the way... Super convenient service... Staff was knowledgeable, informative, and very pleasing to deal with. I tend to break the glass on my iPhone and/or iPad at least once a year... I will definitely call Shatter Buggy the next time I need a repair...
What a terrific service! Showed up at my office on Friday afternoon and delivered my repaired iPad to my home on Saturday midday. Would use again - better than having apple sell me a refurbished iPad for $250+++.
I shattered the screen on my IPhone on Sunday night. I searched for an IPhone repair shop because I didn't want to buy a new phone right now. I saw the Shatter Buggy pop-up and learned that they drive out to where you are and fix your phone and the prices were so much better than those other companies that ask you to ship your phone to them. I booked my appoinment online and was able to book it for that Monday. My 12:45pm my phone was fixed and it looked like nothing even happened!!! Matt was so fast and so friendly! I recommend the Shatter Buggy to anyone who needs a repair to their phone! I was really impressed!!!!!! Thank you so much Matt!!!
Great concept! Book online, they come to you, your cracked screen fixed in minutes! Good price! I had my screen fixed while I received a pedicure. Yay multi-tasking momma here! I'm sure Roman (the tech) was entertained by our girl talk! I will be telling everyone to use this company!
Very impressive. Made an appointment in the morning, and despite snow and icy roads, they made it within 30 min of the scheduled appointment time, and waived the "come to you" fee for being late. They had my iPhone 5 repaired (shattered glass) in under 30 minutes despite my co-workers and me hovering over him and peppering him with questions. We were all very impressed. Highly recommend this service.
Love this service! I drove all over town Sunday trying to find a place that would repair my daughter's iPhone, but the shops were closed. I booked an online appointment Monday w/Shatter Buggy and had the phone fixed while I sat at my kitchen table and worked. The service was professional, on time and way more convenient than going to a store.
My daughter stepped on my iPad and completely shattered the glass. That evening, I got online and found Shatter Buggy. I made an appointment for the next day at 10:00 a.m. A technician showed up at my office right at 10 and picked up my iPad. That afternoon around 2 I received a call they were on their way to my office to drop off my good as new iPad. The whole process was seamless and the price was very affordable. Love love love these guys!! As much as I appreciate the service, I hope I never have to call them, but if I do, I can sleep soundly that I am getting the best service! Thanks Shatter Buggy!!!
A bit late on arrival but got the job done well. Very courteous and polite fella, Roman worked on my shattered iPhone 4s. He came to my workplace and all I could offer was a lobby bench on which to work. He had no problem doing the whole repair on his lap!! Great service, and in 25 minutes the phone was as good as new. I love having this kind of specialty available as we tend to break apple screens a lot in my household. Checkout was quick using Square.
Great service, very convenient, and on time! It's only been a day since the repair but so far, so good!
I give Shatter Buggy an excellent report. Service was top notch; a refreshing surprise in a climate of poor customer service and low quality products and services. For the same price listed other places, they come and repair at your location or take it in for repair and return it back to you in a few hours! That's saying a lot because they had to travel to Evergreen twice in one afternoon, and didn't flinch! Complete with a thank you note for your business, they are a class act!
A friend who had used this service recommended them to me. They arrived early and replaced my shattered 4S screen in about 20 minutes. I've had the repaired phone for about a week now... works and looks like new. The repair is covered by a 6 month warranty, and hopefully the phone will last that long before I drop it again.
Extremely fast repair and an affordable alternative to buying a new iPad. If I have the unfortunate circumstance to shatter a device again, I have shatter buggy on speed dial. Also, I've only been using my repaired iPad for a couple days but the functionality appears to be good as new but time will tell on that one.
What a great company! I would trust them to repair anything electronic. You don't find customer service like this nowdays
What great service! Matt from Shatter Buggy was awesome and helped us out in a pinch! He was flexible, courteous and the quality of work was fantastic! A definite recommend for anyone needing help fixing their broken iProducts!
Outstanding service. Fixed in twenty minutes in my home. Roman is skillled and quick and has a great attitude. Highly recommend you.
I was told about this company by a friend who said he had 2 repairs done by them. I dropped my i5 and was in a panic because i am self employed and cannot go without my phone. I called my wireless carrier and they said it would be 2 days for the insurance and would cost $150.00 (for the deductible) plus shipping for the new phone. I called Shatter Buggy and my phone was fixed within 40 minutes. The tech was very professional and did a great job. I would recommend these guys to anybody that needs this work done and wouldn't hesitate to call them again if this happens to me.
This is the place don't even bother looking anywhere else. I made an appointment they came and they made the repair. Not only did they repair my shattered glass they also did a complete inspection of my phone. I had the phone previously repaired for the same glass shattering problem and during their inspection pointed out that whoever had been in there before left some parts out when they put it back together and they replaced the missing parts as part of the whole deal. Just what I needed, an honest repair company, so long Denver Cell Phone Repair and welcome Shatter Buggy, you are my kind of giuys.
These guys are awesome. It literally took me two minutes to fill out their on line form to get my i-pad glass repair scheduled. I scheduled for the next day at 9 am. They arrived at my house at exactly 8:59, I gave them the I-pad they said they would call when finished (approx 3 hrs) to arrange a time to bring it back to the house. I received a call 2.5 hrs later and told them Id be home at 2 so come over around 2:30. They arrived at exactly 2:29. No hassles, extremely friendly, professional, and punctual. The door to door service is very impressive. If you need your i-phone or i-pad glass repaired these guys are a no brainer.
Great service. I was expecting him to fix my shattered screen on my iPad there at my house, but that's a bigger job so he took it with him. We were a little skeptical at first, but we has absolutely no problem. The iPad was back to us in less than 24 hours and in perfect condition!
These guys are awesome! My 2.5 year old accidentially dropped my iPad on Friday night and I needed a quick repair as I was leaving on Sunday for a business trip. They picked up my iPad on Saturday afternoon and returned it early Sunday morning, looking almost brand new. This could not have been any more convenient. Hopefully, you'll never need to use this service but when accidents happen you'll be happy you know these guys.
Great service. Super fast. Came to my house on a Saturday to fix my iPhone. Roman was polite and professional. Easy transaction process, too!
Very impressed with these guys. Made an appointment and someone was able to meet me at my office in less than 2 hours. iPad 3 can't be fixed onsite while you wait (all other devices can). I explained that I had a flight the next day and they agreed to accelerate normal 24 hr. turnaround. Device was delivered back to my office good as new 16 hours later. Technician did a complete diagnostic onsite with me to ensure camera, digitizer, wi-fi, etc were all working properly, grabbed by credit card via iPhone swipe and was on his way. I recommend them highly. They turned a crappy situation into a not-so-crappy situation. Kudos!
This is the second time using Shatter Buggy, and both times they were professional and fixed the shattered screen to my iPhone to my expectations. It is super convenient to use, I scheduled my appointment online and Jeff showed up on time the first time, and the second time he called me to let me know he was running a little late. Very friendly and speedy service! If I ever drop my iPhone again, I will definitely be calling Shatter Buggy!
Easy as 123... These guys are great. I have used them twice now. Both times it was fast, efficient, friendly and completely professional. I wish I had not needed them but since I did, I'm so grateful they were there to set me good as new not once but twice!!
Great company. I was able to get an appointment for first thing the next morning. The tech was on time quick and clean. The phone works great
Excellent service and price. Dropped iPad and shattered crystal. Same day pickup, repair, and delivery. Friendly, courteous, and professional.
Great service, price and speed! I broke my phone twice in one week and used SB a second time bc first experience was so great! I didn't have the time or patience to wait in an apple store. Came to my office- so simple!
My IPhone 5 went swimming when I gracefully fell into a river while camping in the mountains last weekend. After it dried off, it would turn on but the screen was very dim and flashed in and out. So... I called Shatter Buggy on Monday around 12:30p, and Roman showed up at my office promptly at 2:45p. Due to the type of water damage, they had to take it back to their shop where Kyle was able to make it good as new. :) He delivered it back to my office on Tuesday afternoon. It was much cheaper that I had expected, and very happy with the quality of the new screen. They did a great job, thank you!
I dropped my I-Pad 2 and just 4 days before a scheduled trip out of town. OMG panic sets in. I had a friend that had her i-phone repaired and I remembered the service came by her office to repair it. I called her and she gave me the info for Shatter Buggy. I must say their service is amazing. I ordered the repair online, I received a confirmation e-mail, my Ipad was picked up at my office and they delivered it to my home the next day. The service is fantastic. I would use them again and I will recommend to all friends and family
When I called to schedule an appointment, the staff was very friendly and courteous and I did not feel pressure like I did when I called other services. The day of my appointment, the technician was very prompt. It took him about 20 minutes to replace my screen/glass to my iPhone. I would happily reccomend Shatter Buggy to anyone needing this service. They delivered the service they promised.
I was on a business trip and my iPhone 4S wasn't charging properly. Kyle came to my hotel in a timely manner, diagnosed the problem and promptly made the repair. These folks are committed to great customer service and doing the right thing. I'm glad I found them in a pinch. Great service, great people and great company!
Several months ago my daughter shattered the front to her iphone. After researching repair alternatives, she decided to use Shatter Buggy. The whole process was amazingly simple. We made the appointment, the repair person showed up virtually to the minute of the appointment time, the work was completed quickly and you would never know that the iphone had a replacement glass. I was impressed with the whole process and probably annoyed the repair person as I quizzed him about the company business plan, their appointment managing software, etc. while he completed the repair. Unfortunately, our household needed another repair this month as an Ipad suffered a major glass fracture accident. Shatter Buggy promptly replaced the glass but we then noticed that the front side camera was blurry. We did not know whether the camera was damaged when the cover cracked or if something had happened during the repair. Shatter Buggy took the ipad back in case they had gotten resin or something on the lens but that was not the case. They could not determine the cause for the camera damage but stepped up to do the camera repair under warranty even though I explained that I couldn't in good conscience ask them to do it not knowing the cause of the damage. I simply recommend Shatter Buggy to anyone who needs glass repair for their device. From my experience, they are timely, easy to use, competitively priced, and a stand-up business operation.
At 8:43 am I booked the 9:15 am slot online thinking they would be a little late with the distance needed to travel and rounding up a tech for my call and was ok with a delay since I booked so close to the time window. I kid you not at exactly 9:15 on the dot the 2 techs were knocking on my door. Prompt and courteous there was no fee for my visit as the phone had another issue that would have made repairing my screen a waste. Nice to have a company that wont still try to make their buck knowing you'll still be left hanging. If I ever break a screen again will definitely use Shatter Buggy
I broke the front glass on my iPhone ages ago and finally decided to get it fixed. I opted to not fix it myself and searched online for a repair person. Shatter Buggy popped up and after I decided their price was in the ballpark, I signed up for an appt online. Not only was the online request straight forward, but also I was given a choice of a same day appt. The repair guy answered a question I submitted online promptly and followed up with a confirmation email about the appt. He showed up on time, sat at the kitchen table and fixed my phone within 30 minutes. I think it looks identical to the original glass and the phone works perfectly. I was given a choice of check or cc at the end. I highly recommend Shatter Buggy!
Found these guys on Bing and the rest is history!!! Wow, they come and pick it up and deliver it back to you. Very professional and great customer service. I will recommend them to all my friends and family! Great job guys
I'm with the other reviewer! I am not sure how exactly how to say what a GREAT job this was without anyone thinking they paid me! LOL they didn't! I paid them and GLADLY! I dropped my iphone this morning at 11:45 am. My front screen was totally cracked and falling apart! My brother in law had used Shatter Buggy recently to replace the front and back glass of his iphone and he recommended that i go online to their web site. I went online and put in an appointment for 2pm. PROMPTLY at 2pm, a technician rolled up to my house in a great little smart car, very professional and very nice guy took my phone, sat at the dining room table, took it apart and replaced the glass! i was so entirely impressed!!! All this for $86 plus tax! I couldn't tell you how impressed i am at their website, at their image, at their technician and their pricing! I'm actually thinking of contacting someone to start a franchise if it's available! This was by jofar the BEST business experience i've really ever had. I can't rave about them enough! I work for one of the nations larges trucking companies and we use I-products EXCLUSIVELY! I can't wait to share this experience with our Exec VP to get a corporate account going also! 5 STARS!
What a great company! Dropped my phone and shattered the back glass. I called them in the morning and literally had someone here at my office in an hour. They were here less than 5 minutes and my phone is good as new. Swiped my debit card and the tech told me he'd email me a receipt. Got the email before he even left the parking lot. Very affordable.
Shatter Buggy is great! So easy, cheaper than buying a new phone! Roman came out to my house while I made coffee and watched TV he put a new screen on my phone, it was amazing! THANKS!
The screen on my iPhone 4S was shattered when I dropped it. There were shards falling out of the screen. I set up the appointment online. They were running a few minutes late and called to let me know. They came to my office and fixed my phone in 30 minutes. It was less than buying a new phone and it looks like new. I was so impressed that I asked for additional cards and have given them out to all my friends.
Superb service. Easy to schedule. On time, finished the repair ahead of schedule. Amazing, easy and reasonable. I whole heartedly recommend this service.
My daughters I phone was dropped this morning about 7:00. I found Shatter Buggy on-line and booked an appointment for 10:00 am. They confirmed the appointment via email. Kyle showed up a couple of minutes before 10. He was very professional, professionally dressed in a Shatter Buggy shirt and very friendly. He got right to work and was finished in 30 minutes. This was an amazing experience. Way to go Ben, Kyle and gang! Keep up the great work and integrity as you grow!
I found Shatter Buggy online to fix my niece's cracked iPad cover. I loved the fact that I could easily book the appointment online and they came to pick up the iPad and repair it within hours! They are so friendly and great at what they do! I feel blessed to have found them!
Shattered the front of my iPhone... found Shatter Buggy on line, read the reviews and sent them an email. With in 15 minutes I had an appointment. They came to the house, fixed my phone, were professional, on time and within 20 minutes my phone was as good as new... Very happy! AND totally recommend them. THANK YOU
These guys are professional, quick, and always put the customer first. They repaired my shattered broken iPhone screen promptly, and when I had an issue with replacement screen (defective part), they immediately came out and corrected the issue. Will definitely use them again if I have to.
Fantastic service! My iPad 2 needed a new screen. Went on line and found Shatter Buggy. I did not way to drive to find a repair shop or send to a mail order service and what a couple days. Went online and made an appointment. They showed up exactly on time and I was in Castle Rock. The delivery was even better. I was going to be a the convention center most of the day. They said they would delivery there. When he arrived at the show, he called me and a I met him at the show entrance. He even offered to come to the booth. The pickup and delivery was only $9.99. Total cost was competitive to other repair shops. They even have a six month guarantee. Bottom line I highly recommend Shatter Buggy. Knowing my wife and the electronics she uses, I will probably need them again.
Great service! These guys responded to my inquiry on their website (which allowed me to fully book a repair time) and confirmed the details within an hour. They showed up on time and took only 24 hours to fully repair my wife's iPad 2. Everything was as promised and the repair was perfect. Well done Shatter Buggy!
This guys are amazing, on time, professional, friendly, got the job done as promised. And they offer a guarantee if anything goes wrong with your glass within 6 moths. The guy that came to my house was so nice, his name is Jeff. I recommend them 100%.